Comment : steins hillebrande berendine therese : I have enjoyed my stay and especially the help of your friendly staff. Date: 2012-01-09
Reserve : booking the hotel was fine.
Comment : Brooks Barrett Wood : The hotel has great potential. But the little things made the stay alittle frustrating. Staying on the 12th floor, I wanted to take a shower in the morning and still after letting the water run 15 minutes it never got hot. Only after I was finished did the water get anywere close to warm. The wireless service, included(thankyou, but did not work. Can always connect to the router but the internet was not available most of the time. Had to use the sales office connection in the lobby. The rooms need renovation, the view was great, but the room can be over looked for the price if the little stuff was better. Date: 2012-01-03
Reserve : good
Comment : John Foley : I will definitely stay here again and hopefully in the Jr. Suite again as well. This was a great room, very spacious. The price was extremely affordable, especially for a room of its size...which is basically 2 deluxe rooms divided by a wall. Date: 2011-10-09
Reserve : I ve used Sawasdee many times in the past and have never had any issues! Great Job Sawasdee!!!
Comment : JOHN LISSAMAN : good hotel very big swimming pool Date: 2011-08-21
Comment : Liebscher Lothar Andreas : Sorry, but this hotel is lower level.
Only the piano bar and the pool are good.
I have heard that there is no invest into decoration of the rooms because the owner(s) want to sell the hotel. Date: 2011-07-22
Comment : Graham Mallalieu : Overall the hotel and room were quite good, however in the evenings there was usually no hot water for a shower, the only major let down Date: 2011-02-23
Comment : John Charles Rourke : There was no airport pick-up despite sending all the details to Sawadee. I did notice that Centara and Ban Chiang had vans there for their clients!!! Date: 2011-02-11
Comment : Richard R Wells : Good location, nice pool, good value for money.Friendly helpful staff and
internet in the lobby. Date: 2011-01-03
Reserve : Always good,never a problem. Fast easy
and a wide selection of hotels.
Comment : Mehran Adl : Very nice and comfortable stay...... Date: 2010-11-23
Reserve : always great..........
Comment : Glenn Foldvik : This is the whorst hotel i ever been to,and i will never go back ! Date: 2010-08-30
Reserve : if cancel less than 7 days its no refund, thats realy bad,because it ruin my vacation, when i saw the state the hotel was in.
Comment : Howard Oscar Travis : Good value for the money. Food excellent and service very good. plan to retuen in November and will stay at the Napalai. Date: 2010-01-20
Comment : Yves & Catherine : Très satisfait, bien situé, service de navette gratuite très apprécié pour venir de l aéroport et pour repartir vers la gare routière. Le diner le soir en buffet à 60 bath imbattable. Personnel très accueillant. Date: 2009-10-18
Reserve : Comme d habitude, très bien et condition tarifaire avantageuse par le site Sawadee.
Comment : Larry Greenhalgh : My stay at the Napalai was a pleasurable experience. The rooms were great and the sleeping was good. Rooms were extremely quiet and the mattress were excellant. Service was good and the breakfast was very good. I will consider staying there again in the future. Parking was plentiful and transportation to other shopping good. Date: 2009-04-08
Reserve : Booking was very good and efficient.
Comment : Khun Sugunya Helming : Comments for only one night stay!
Rooms: reasonable price (1300 BHT); everything functioning (Water, AirCon, TV, Lights, Fridge); Cleanliness ok;
Breakfast: good choice of asian and farang food Date: 2009-02-20
Reserve : good, quick, effective, without problems!
Comment : Robert Gary Campbell : Very good hotel located away from the central shopping area / train station. On bus route so easy access to cheap transportation around town, also Tuk Tuk s on street waiting for customers at all times. Large room with bathtub and ample water flow / hot water to use it. Has very good buffet, breakfast/lunch/dinner. Dinner buffet was on special for only 60 Baht. Service and staff very friendly and helpful. Free airport shuttle service. This place looked like an excellent choice for families, had a really nice pool. I would stay there again when returning to Udonthani. Date: 2009-02-19
Reserve : Excellent booking service, offering the best prices and fast efficient service.
Comment : John Ship : The hotel was very reasonably priced though well past its sell by date having seen betterdays.
The room was very tired and run down and had an unpleasant smell, we actually had to purchase a air freshener.
The breakfast was ok though a little restricted in choice.
The swimming pool was full of green water and the bottom of the pool could not be seen, so we didn t feel comfortable using.
I suppose we got what we paid for, though there are probably better hotels in Udon. Date: 2008-05-01
Reserve : The booking was carried out quickly and efficiently.
Comment : Nicholas O`Neil : Never again!
We arrived later than planned and were tired on our arrival so the general state of the rooms we did not notice.
The next day after an awful breakfast we noticed the rooms were filthy.
On arrival back in the evening we noticed the maids had not made much difference and we asked the for the rooms to be cleaned again. On checking back again they were still in an unacceptable state so we cut short our stay and went to the far better Ban chiang Date: 2008-04-30
Reserve : excellent, listened to our complaints and refunded the 3 days we should have stayed more
Comment : Prof. Roger Smith : The Napalai Hotel is very good value for money and I stay there regularly. The rooms are clean and comfortable. The breakfast is comprehensive if you like asian breakfasts, but the continental style offering is rather average (including stewed tea and coffee, unexciting corn flakes and anaemic white toast bread). The staff are friendly and helpful and they have a complimentary airport transfer. It is easy to get to the city by songthaew (No 14 or No 15) and the hotel is conveniently located for the airport. There is a friendly Western-style pub just across the road with very good live music and good food. Date: 2007-05-18
Reserve : I found the booking very efficient, although it would have been a little cheaper to book with the hotel directly.
Comment : David Drayson/Thoungsup Landuan : Great hotel, for how much?? 800B
Great deal, staff were a lot of fun, didnt really need to go into town
I stayed at others in Udon, t his by far the best Date: 2007-03-31
Reserve : Always good